Fees

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Nanny in the Know offers a number of  packages, however if you don’t feel any of the below are suitable for you, please do get in touch, I will be happy to discuss your personal needs.

Through all consultations you will come out with a better understanding of why your little one is sleeping the way they are, what needs to be done to change things for the better and exactly how to implement these changes, as well as what to expect in the future.

 

Telephone/skype/facetime consultations

Personalised sleep plan, 1 hour call and follow up email support for 7 days 

This plan is my basic package, designed for parents who need a lower level of guidance with their child’s sleep issues, offering:

Initial phone call establishing difficulties you are having and how I will be able to help.

I will email you a detailed questionnaire for you to fill in. This will need to be completed and returned before consultation.

I will then create a tailored made plan for you offering advice and support which I will email to you prior to our consultation so you can become familiar with it and prepare any questions. We will discuss this in detail and how to implement it during our consultation.

I will follow up our consultation by email offering support and additional tips if needed.

£175

Home visits

2 hr home visit plus personalised sleep plan and a follow up email support for 7 days

This plan is designed for a lower level of one to one support. Offering:

Initial phone call establishing difficulties you are having and how I will be able to help.

I will email you a detailed questionnaire for you to fill in. This will need to be completed and returned before consultation.

I will then create a tailored made plan for you offering advice and support which I will email to you prior to our consultation so you can become familiar with it and prepare any questions.

I will then come to your home during nap time or bedtime helping to implement the plan and to discuss it in detail, spending time going over how to implement the techniques I suggest.

£220

Overnight stay plus personalised sleep plan and follow up phone/email support for 3 weeks 

Time of visit: depending on needs and issues to be looked at.

I will come to your home and stay with you overnight guiding you through the sleep plan step by step. I will be on hand for guidance and support throughout the night or can implement the training technique for you, whichever you feel more comfortable with.

From £300 for the first night, additional (consecutive) nights £200 

 

Group consultation: 90 minutes home visit 

I will come to your home where I will talk with a group of parents regarding any sleep issues they may be having. Offering advice on establishing positive sleeping habits in the early days through to identifying potential issues that are causing disruptive sleep in your toddler.

Max 10 people £200

 

Night Nanny (9pm-7am)

I will come to your home and care for your baby from 9pm til 7am allowing you to have a well earned rest and a good nights sleep.

I will feed your baby during the night if they are bottle fed, or I can bring your baby to you if you are breastfeeding. I will then help your baby to settle back to sleep. I am available for up to 5 nights a week, and for as many weeks as you feel you would like my help and support.

I will also advise and offer guidance on bedtime routines and how to create the best environment for your baby to learn positive sleeping habits.

At all times I follow the “safer sleep for babies” recommendations of The Lullaby Trust www.lullabytrust.org.uk  (formerly FSID) and the guidelines of the NHS for reducing the risk of cot death.

£150

 

Additional support (within 3 weeks of the initial consultation)

1 week email support £75

30 minute phone calls £30

Home visits: £50 per hour

 


Terms and conditions

Services provided by Nanny In The Know are subject to the terms and conditions outlined in this document. These come into force at the time of booking our service and a signed copy of this document will be needed to access our services. Please read through this document carefully and return a signed copy to the address specified or email to nannyintheknow@yahoo.co.uk

Payment

At the time of booking the client pays 50% of the cost of the service requested to the bank account provided. All fess are non-refundable from the onset of the initial consultation. Nanny In The Know is under no obligation to refund consultation costs if the client chooses to terminate the working relationship after receiving an initial consultation.

Cancellation/rescheduling appointments

We have no obligation to reschedule your appointment should you choose to cancel or reschedule at short notice. Please see the terms outlined below:

Cancellation terms:

With MORE than 48 hours (two working days) notice from the day of your initial consultation – £15 fee.

With 48 hours (two working days) notice from the date of your initial consultation – 50% fee of the cost of the package.

With 24 hours (one working day) notice from the date of your initial consultation – or ad hoc childcare date – 100% of the fee.

 

Sleep record and sleep questionnaire

It is vital that these are returned at least two days prior to your initial consultation. If you are having any problems sending these documents back, please get in contact as soon as possible. Failure to contact us or provide these documents will delay your consultation and incur fees as above.

Length of consultations

Please note the length of consultations in our different services: Telephone consultations 45 mins to an hour. Home visit – hour.

Personalised sleep plan

We will email you (or post if required) the sleep plan within four days of the initial questionaire.

Duration of packages

Packages expire after 5 weeks. After this time you will need to re-book with a top up consultation.

Follow up support

Telephone consultations offer one follow up email to be used if needed with the 6 weeks.

For all the other packages, Nanny In The Know offers a total of six correspondence sessions (either telephone or email) for a period of up to 6 weeks.

Emails are responded to within 48 hours.

Top-up consultations

If needed, further telephone support can be booked within 6 months of any of our packages. This is charged at £30 for 30 minutes.

Night nannying

Night nannying is Sunday to Thursdays only. Not including Friday’s or Saturday’s.

Siblings / returning clients

Parents who have previously used Nanny In The Know for another sibling are entitled to a discounted rate for the home and telephone consultation package. Please contact us for more details.

Outcomes

At Nanny In The Know we are knowledgeable, helpful and empathetic professionals who will support you in implementing a plan that fits in with your family. We cannot guarantee a ‘perfect sleeper’ but aim to work with you to bring about positive change in your child’s sleep. In our experience, families that show full commitment, perseverance and consistency to the sleep programme see the best results.

Home visits are for consultations in Caversham, Henley, Reading and surrounding areas. Other home visits are subject to a 45p per mile surcharge.

If you would like to proceed, I require a 50% deposit. Final payment is required within 3 days.